This resource has a range of activities to help students learn useful expressions/ language to make a complaint.
It is useful in building confidence in making complaints in person and on the telephone.
Editor’s note
Includes sample dialogue with questions (can also be used as a reading comprehension), matching cards, sammple scenarios, curriculum mapping and teaching notes.
Level
Entry Level 2
Entry Level 3
English
Functional English - speaking, listening & communicating
Functional English reading
Adult Literacy: Speaking & Listening
ESOL
ESOL Sc/E3.4d Give an explanation
ESOL Sc/E3.4a Express clearly statements of fact
ESOL Sc/E2.3d Give an explanation
ESOL Sc/E2.2a make requests: ask for things or action
ESOL Lr/E3.2b Listen for detail face to face or on the phone
A huge and extremely comprehensive pack of resources. Written for ESOL learners but many parts are also suitable for Functional English and/or Job Skills groups. Includes:
A quick paper based quiz on the EU adapted from the on-screen version on the uk.gov site at: www.eureferendum.gov.uk
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It isn’t directly about the referendum but might be useful to spark debates. Multiple choice, questions such as ‘how many countries are in the EU’ etc…..
Level
Level 2
Level 1
Entry Level 3
Entry Level 2
English
Adult Literacy: Engage in Discussion
Rw/E3.5
Rw/E2.4
General
Generic resources for literacy, numeracy and beyond
A text based around Ramadan to practise E3 -L1 English reading in detail / skimming & scanning for information.
There is also a related form filling exercise (E2-E3), dictionary work, and a discussion prompt (all levels)
The letter-writing task focuses on charity, so it could also tie in to employability qualifications if you are teaching community project modules or similar.
Rugby themed task on reading (use of quotations and dialogue, facts versus opinions), researching and writing a short article. Topic links to ICT, suitable for use during e.g. Rugby World Cup, Six Nations Tournament or with any group keen on sport![img_assist|nid=5708|title=|desc=|link=popup|align=left|width=100|height=71]
Level
Entry Level 3
Level 1
Level 2
English
Functional English - speaking, listening & communicating
Functional English reading
Functional English - writing
General literacy / English
ICT
Functional Skills ICT: Developing, presenting and communicating information
Entry 3 ICT
Functional Skills ICT: Finding and selecting information
This is a series of short job ads for a hotel (+ one for a school caretaker). Simple language and uncluttered layout..
Good for introduction to language of employment. I have used these with E1 to E3 and they work well as a differentiated resource
Higher levels can gauge implict information, especially for the school caretaker advert in writing covering application letters to include attributes such as working with children, being trustworthy and reliable etc)
A railway safety PowerPoint to be used as a discussion on why we need to stay safe around railway lines. Can be used as a speaking and listening tool to form discussion points or as a reading comprehension.
Level
Level 1
Entry Level 3
Entry Level 2
English
SLd/L1.1
SLd/E3.2
SLd/E2.2
Functional English - speaking, listening & communicating
Updated June 2017
New Entry 3 reading and writing tasks added. Available below as a separate PDF file. You will also need to download the L1-2 version as it uses the same text.
Level
Level 2
Level 1
Entry Level 3
English
Functional English - writing
Functional English - speaking, listening & communicating