Listening and/or speaking activity

Making and dealing with complaints

Submitted by Hawa Lunat on Sun, 2017-05-07 16:13

Literacy: Speaking & Listening, Functional English - reading, Functional English - speaking, listening & communication

ESOL: ESOL Speak to communicate, ESOL Listen and respond, ESOL Lr/E2.2a, ESOL Lr/E3.2b, ESOL Sc/E2.2a, ESOL Sc/E2.3d, ESOL Sc/E3.4a, ESOL Sc/E3.4d

Context: Retail Hospitality Customer service

Resource type: Listening and/or speaking activity, Reading comprehension, Sort or match cards

Level: E2, E3

This resource has a range of activities to help students learn useful expressions/ language to make a complaint.
It is useful in building confidence in making complaints in person and on the telephone.

Editor’s note
Includes sample dialogue with questions (can also be used as a reading comprehension), matching cards, sammple scenarios, curriculum mapping and teaching notes.

General Election 2017 Reading and Video task

Submitted by Kate Lindley on Sat, 2017-05-06 16:24

Literacy: Functional Skills English, General literacy / English

ESOL: General ESOL

Context: News, Politics &Government items

Resource type: Listening and/or speaking activity, On-screen activity or video, Reading comprehension, Worksheet or assignment

Level: E2, E3, L1

Video task and reading comprehension based on the style of Entry ESOL reading exams. Taken from BBC Newsround website.

Editor’s note
Questions suitable for mixed ability classes from E2-L1 and make good discussion prompts for further work.

The Poppy Appeal L1-2 Functional English workbook

Submitted by Jane Johnson on Mon, 2016-11-07 15:52

Literacy: Functional Skills English, Functional English - reading, Functional English - speaking, listening & communication, Functional English - writing

Free tags: Remembrance day

Context: Employment skills & Public services, History, Voluntary & Charity

Level: L1, L2

Resource type: Discussion points, Listening and/or speaking activity, On-screen activity or video, Reading comprehension, Worksheet or assignment, Writing prompts

This is a selection of literacy tasks, based on the Poppy Appeal 2016 and John McCrae’s poem ‘In Flanders Fields’, covering aspects of speaking and listening, reading and writing.

Editor’s note: covers all aspects of L1-2 Functional English – also suitable for GCSE.

Work & Leisure pack E2-L1

Submitted by Sandy Fleming on Mon, 2016-10-10 10:24

Literacy: Functional Skills English

ESOL: General ESOL

Free tags: Equality and Diversity

Context: Employment skills & Public services, Leisure Travel Tourism

Level: E2, E3, L1

Resource type: Lesson plan, Listening and/or speaking activity, Reading comprehension, Sort or match cards, Teaching idea, Worksheet or assignment, Writing prompts

A huge and extremely comprehensive pack of resources. Written for ESOL learners but many parts are also suitable for Functional English and/or Job Skills groups.

Going to an employment agency - role play prompts

Submitted by Jenny Cole on Mon, 2016-09-19 20:45

ESOL: ESOL Speak to communicate, ESOL Listen and respond

Context: Employment skills & Public services

Level: E2, E3

Resource type: Listening and/or speaking activity

A role play which teaches learners how to start looking for work using an agency. It also contains phrases to help learners to ask for clarification.

Literacy: General literacy / English

ESOL: ESOL Listening, ESOL Speaking, ESOL Reading

Free tags: Equality and Diversity

Context: Art Film Media Music TV

Level: L1, L2

Resource type: Discussion points, Lesson plan, Listening and/or speaking activity, Teaching idea

Passage to IndiaPassage to IndiaThese lesson activities are based on scenes from David Lean’s 1984 film, A Passage to India. Topics relating to culture, integration, separation, race, ethnicity, identity and humanity can easily be raised and discussed via the materials and the film scenes. There are many ways of using this original material and the suggestions are just activities that have worked with L2 and [even] L1 students.

Literacy: Functional English - speaking, listening & communication, Functional English - writing

Context: Art Film Media Music TV

Level: L1, L2

Resource type: Assessment material, Investigation or project, Listening and/or speaking activity, Writing prompts

I have created this lesson to try and cover the main criteria laid out by C&G for the Speaking and Listening English Functional Skills, Level 2 internally set assessment (activity 2 – presentation).

I trialled it with my learners as a ‘practise’ presentation before their final assessment.

Pre-exam aural check Level 1 Functional Maths

Submitted by Maggie Harnew on Sat, 2016-06-25 17:40

Numeracy: Functional Maths

Resource type: Assessment material, Listening and/or speaking activity, Revision material

Level: L1


This aural check was used to assess learners before they attended my intensive 1:1 support / revision sessions for the Level 1 Functional Maths exam. These were generally students that I had not met or taught before.

Normally, I spend several sessions getting to know a learner and his or her mathematical strengths and difficulties. However, time was short and precious at the end of the year so I devised this check that was delivered and marked by vocational staff or LSAs.

Help for Heroes - Functional English tasks

Submitted by Hazel Hughes on Mon, 2016-06-20 18:17

Literacy: Functional Skills English, Reading: text focus (comprehension), Writing: text focus (composition), Ws/E2.1

Context: Voluntary & Charity

Level: E1, E2

Resource type: Listening and/or speaking activity, Reading comprehension, Worksheet or assignment, Writing prompts

Reading, writing and discussion tasks based on an email about a charity event. Discuss the email with a friend, design a poster, complete compound sentences, and answer a wide range of reading questions. Its wide appeal makes it ideal for mixed ability Entry groups.
With detailed E1-E2 Functional English curriculum mapping.

Entry Functional English listening tasks x 2

Submitted by Hazel Hughes on Thu, 2016-06-16 20:39

Literacy: Functional English - speaking, listening & communication, SLlr/E1.1, SLlr/E1.2, SLlr/E1.3, SLlr/E2.2, SLlr/E2.3

Context: Leisure Travel Tourism

Level: E1, E2

Resource type: Listening and/or speaking activity

Set of listening actvities ideal for, and fully mapped to, Entry 1 and 2 Functional English learners.
Based on two everyday listening events

  • A radio advertisement for a local estate agent
  • An airport tannoy announcement
    Each provides practice listening for gist and detail in short explanations & instructions.

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