This resource has a range of activities to help students learn useful expressions/ language to make a complaint.
It is useful in building confidence in making complaints in person and on the telephone.
Includes sample dialogue with questions (can also be used as a reading comprehension), matching cards, sammple scenarios, curriculum mapping and teaching notes.
Functional English - speaking, listening & communicating
A work book style resource to support the development of Functional Skills English for Construction students (also specific activities for Painting & Decorating and Plastering students). Editor’s note
Includes reading comprehension, planning leaflets, summarising key points, and report writing. With curriculum mapping (and very useful writing frames for lower level students).
A rigorous and fully mapped reading assessment with mark sheet and detailed answers. This resource takes account of the changes demanded since Ofqual published its thematic review of Functional Skills in January 2015. Can also of course be used for normal classwork, revision, homework or private study. Ideal for Pancake day but could be used any time of year.