Take part in more formal interaction
(i) Know the importance of preparing what to say in a formal interaction, and predict what the other person might say. Examples
At the doctor's:
- What can I do for you?
- I've got a pain in my chest.
- How long have you had it?
- About a week.
- Any coughing, headaches?
Prepare for interaction, by planning how to:
- Introduce themselves (visiting a child's school)
My name's Mrs. Ali. I'm Salim's mother.
- Give personal information
I live on the Seaford Estate.
- State a problem
We have problems with the water heater.
- State a wish
I don't want an evening class.
- Make a request
Can I have a prospectus?
(ii) And express these functions where appropriate, in reasonably predictable situations
(iii) Have strategies to help deal with misunderstanding, e.g. asking for repetition, asking for a written leaflet
(iv) Know how to react when speaking to a stranger, e.g. when bumping into them, finding their glove, being asked the time