Contextual Resources

Displaying 1 - 10 of 10 resources:

This resource has a range of activities to help students learn useful expressions/ language to make a complaint.
It is useful in building confidence in making complaints in person and on the telephone.

Editor’s note
Includes sample dialogue with questions (can also be used as a reading comprehension), matching cards, sammple scenarios, curriculum mapping and teaching notes.

Level
E2
E3
English
Functional English - speaking, listening & communicating
Functional English reading
Speaking & Listening
ESOL
ESOL Sc/E3.4d
ESOL Sc/E3.4a
ESOL Sc/E2.3d
ESOL Sc/E2.2a
ESOL Lr/E3.2b
ESOL Lr/E2.2a Listen for detail
ESOL Listen and respond
ESOL Speak to communicate
Context
Retail Hospitality Customer service

I use this in my ESOL Functional Maths classes. I know there are already excellent measures / postal charges resources on Skillsworkshop, but I wanted to do a matching type exercise, which ESOL students are very familiar with.

Level
L1
E3
Maths
Functional Maths - measures, shape & space
Functional Maths - handling information and data
ESOL
ESOL Reading
Context
Retail Hospitality Customer service
Business & Money management

A set of cards where learners have to find percentages of money.
Note that it is percentage of not off – this should be discussed.

Use as a paired game. Learners share the cards between them, then both turn over one card each. They work out how much their card is worth then the “winner” or person whose card is worth more keeps both cards. Play continues until 1 player has all the cards.

Adapted from Emma Shaw’s Fractions of quantities top trump cards see below.

Level
L1
Maths
Functional Maths - numbers and the number system
N2/L1.9
Context
Retail Hospitality Customer service

[img_assist|nid=4701|title=|desc=|link=popup|align=left|width=72|height=100]A wonderful set of three comprehension resources, each with a related, differentiated crossword puzzle. All based on the same Australian news article about the sudden popularity of Dunlop volley shoes / sandshoes (tennis shoes to us Brits!) in New York. http://www.dailytelegraph.com.au/business/volley-shoes-taking-a-bite-ou…

Level
L2
L1
E3
E2
English
Reading: text focus (comprehension)
AL Recognise and understand a range of words
Context
Retail Hospitality Customer service

Set of interactive and paper based activities based on buying and describing clothes. The on-screen activities (match words and pictures, drag and drop sentences, cloze activitiy, crossword) make a good group activity on an interactive whiteboard and can be extended and consolidated using the dialogue prompts, vocabulary cards and other activities in the PDF document.

Level
E1
English
General literacy / English
ESOL
General ESOL
ICT
Entry 1 and 2 ICT
Context
Retail Hospitality Customer service

A lovely set of activities for Entry 1. Ideal in the current economic climate. Covers reading and matching key words, alphabetical order, spelling and a paired speaking and listening task (telephone orders).

Level
E1
English
General literacy / English
Context
Catering Food Nutrition
Retail Hospitality Customer service

A resource to improve the correct use and spelling of technical vocabulary. Includes info/answer sheet, matching game (15 words), alphabetical ordering, and spelling ideas. For individual or group challenges.

Level
E3
L1
L2
English
Rw/E3.4
Rw/L1.2
Rw/L2.1
Ww/L2.1
Context
Construction Carpentry Plumbing

Business bank balance game is a great adaptation of Jane March’s popular Bank Balance game (see below).

This version is designed specially for Level 2 learners who need practice working with large negative numbers.

Level
L2
Maths
N1/L2.2
N1/L2.1
Context
Business & Money management
Retail Hospitality Customer service

These make excellent fill-ins or introductions to key vocabulary. 1 wordsearch, 1 crossword.

Level
E3
L1
English
Rw/E3.1
Rw/L1.2
Ww/E3.1
Ww/L1.1
Context
Construction Carpentry Plumbing
Level
E3
L1
English
Rw/E3.1
Rw/L1.2
Context
Construction Carpentry Plumbing