Adult Lit SLc/E1.1 Speak clearly to be heard and understood in simple exchanges

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Adult Literacy Core Curriculum (DfES 2001) > Speaking and Listening (SL) > Speak to Communicate (SLc)
SLc/E1.1 Speak clearly to be heard and understood in simple exchanges

Component skill and knowledge and understanding. 
Adults should be taught to:
Example of application and level Sample  activities

- understand that effective communication depends on both speaker and listener, and the speaker must be aware of the needs of the listener  

Explain a straightforward purpose clearly and
appropriately in the context of work, leisure or
study, e.g. to the teacher, explaining general
aims for a job at the end of the course, to an
elderly relative explaining how to re-heat a
cooked meal.
 
  • In pairs or groups, identify situations in everyday life where learners have found it hard to hear, distinguish or follow what someone else is saying. Discuss the reasons and together draw up some principles for effective one-to-one spoken communication, e.g.: hold head up and look at the listener; try to anticipate the listener’s needs and think about what to say before plunging in; don’t speak too quickly; use a polite tone to encourage a positive response, etc.

     

  • Try putting agreed principles into practice. In pairs, conduct some simple exchanges provided by the teacher, e.g.: order a takeaway meal over the counter; describe some symptoms to the doctor; explain a problem a child is having at school to the teacher. Follow the same routine with each, i.e. consider the context, the position of the listener, the object of the exchange for the speaker.

     

  • Record an answer-phone message on centre/work/home telephone or on a mobile phone. 

– be able to organise what is said so that the listener can follow, and speak loudly and clearly enough to be heard

Source: Department for Education and Skills (2001) Adult Literacy core curriculum. London DfES.

Related Adult ESOL link: ESOL Sc/E1.1a Use stress & intonation adequately to make speech comprehensible to a sympathetic native speaker  ESOL Sc/E1.1b Articulate the sounds of English to be comprehensible to a sympathetic native speaker ESOL 
Related Functional Skills English links: E1.6 Make clear statements about basic information and communicate feelings and opinions on straightforward topics