SLc/L2.2

Make requests and ask questions to obtain detailed information in familiar and unfamiliar contexts
(a) Understand that getting detailed information involves wording questions carefully, and asking follow-up ones to probe further if necessary

Questioning for understanding is a really useful help sheet that encourages learners to ask relevant questions (any topic, any level). Based on Kipling’s “What and Why and When, And How and Where and Who” with teaching ideas and useful links.

For a related resource using the same idea to investigate and write newspaper reports please see Ellie Walsh’s Looking at Newspapers (below).

Level
E1
E2
E3
L1
L2
English
Poetry
AL SLc/E1.3
SLc/E2.2
SLc/E3.4
SLc/L1.2
SLc/L2.2
General
Study Skills and General Teaching
Generic resources for literacy, numeracy and beyond

Making a formal phone call (in order to arrange an interview with a local hospitality provider, etc.) provides key questions to guide students through the formalities of making requests, asking questions (and wording them carefully).
Suitable for all contenxts – not just hospitality.

Level
L1
L2
English
SLc/L1.2
SLc/L2.2
Context
Catering Food Nutrition
Retail Hospitality Customer service