ESOL Sc/E3.4d Give an explanation

Sc/E3.4: express clearly statements of fact and give short explanations, accounts and descriptions
Sc/E3.4d: give an explanation

  • know when an explanation is required, e.g. an explanation should normally follow an apology. Examples: ''m sorry I'm late. I missed the first bus, then the next one was full. Excuse me a minute. I need to make a phone call.
  • use verb forms referring to past, present or future time, including the form 'have to' or 'need to' in present and past. Example: I'm sorry I didn't phone last night. I had to work late.
  • use a range of ways of connecting ideas, particularly subordinate clauses of cause and effect, result and purpose, including infinitives of purpose. Example: I didn't go to the doctor yesterday, because I telephoned, and they didn't have an appointment, so I had to make an appointment for next week. I went there to ask for advice.

This resource has a range of activities to help students learn useful expressions/ language to make a complaint.
It is useful in building confidence in making complaints in person and on the telephone.

Editor’s note
Includes sample dialogue with questions (can also be used as a reading comprehension), matching cards, sammple scenarios, curriculum mapping and teaching notes.

Level
E2
E3
English
Functional English - speaking, listening & communicating
Functional English reading
Speaking & Listening
ESOL
ESOL Sc/E3.4d Give an explanation
ESOL Sc/E3.4a Express clearly statements of fact 
ESOL Sc/E2.3d Give an explanation
ESOL Sc/E2.2a make requests: ask for things or action
ESOL Lr/E3.2b Listen for detail face to face or on the phone
ESOL Lr/E2.2a Listen for detail
ESOL Listen and respond
ESOL Speak to communicate
Context
Retail Hospitality Customer service

An amusing yet effective way to practise speaking skills – particularly giving descriptions and explanations. Plus ideas for related writing work and suggested variations for those for whom a dating agency scenario is not appropriate.

Level
E2
E3
English
SLc/E2.3
SLc/E3.3
ESOL
ESOL Sc/E2.3d Give an explanation
ESOL Sc/E2.3f Give a short description
ESOL Sc/E3.4d Give an explanation
ESOL Sc/E3.4f Give a short description and make comparisons
Context
Independent living