ESOL Sc/E3.4a

Express clearly statements of fact
(i) Form simple, compound, and complex sentences with one subordinate clause in the appropriate word order
(ii) Use markers such as because, after, even though and since to introduce subordinate clauses
(iii) Use with some accuracy suitable verb forms to make clear the time to which a statement of fact refers:
(a) present simple
(b) past simple
(c) present continuous
(d) past continuous
(e) present perfect
(f) future simple
(iv) And do so using appropriate time markers

This resource has a range of activities to help students learn useful expressions/ language to make a complaint.
It is useful in building confidence in making complaints in person and on the telephone.

Editor’s note
Includes sample dialogue with questions (can also be used as a reading comprehension), matching cards, sammple scenarios, curriculum mapping and teaching notes.

Level
E2
E3
English
Functional English - speaking, listening & communicating
Functional English - reading
Speaking & Listening
ESOL
ESOL Sc/E3.4d
ESOL Sc/E3.4a
ESOL Sc/E2.3d
ESOL Sc/E2.2a
ESOL Lr/E3.2b
ESOL Lr/E2.2a
ESOL Listen and respond
ESOL Speak to communicate
Context
Retail Hospitality Customer service

A board game that can be used to encourage speaking skills at many levels (ESOL or Literacy). With teaching ideas and curriculum links.

Level
E1
E2
E3
English
SLc/E1.4
SLc/E2.3
SLc/E3.3
ESOL
ESOL Sc/E1.4a
ESOL Sc/E1.4d
ESOL Sc/E2.3a
ESOL Sc/E2.3f
ESOL Sc/E3.4a
ESOL Sc/E3.4f
Context
Health, Social care, Early years