ESOL Sc/E3.3a Make requests

Sc/E3.3 Make requests and ask questions to obtain information in familiar and unfamiliar contexts
Sc/E3.3a Make requests

  • Use a range of expressions, involving modal verbs and other forms, suitable for: asking for something, requesting action, asking permission. Examples: Communicate with other students and teacher in a classroom situation, e.g.: Can I borrow your pen, please? Can you write it down, please?Could you help me with this, please?
  • Understand the way register can vary according to the formality of the situation, the relationship between speakers or the type of request, and begin to apply this. Examples: May I leave early today? (formal) It's OK to leave early today, isn't it? (more informal)
  • Know and use various fixed expressions suitable for different situations. Examples: Make requests in a shopping situation, e.g.: Can I try a larger size? Could I possibly exchange this, please?
  • Understand that it is often important for a pre-request to precede a request (especially if the request is for a big favour), and apply this where appropriate. Examples: I'm sorry to bother you. I know you're busy, but ...
  • Use suitable phrases for making requests in a telephone situation, and know that it is often necessary to rehearse what to say on the phone. Examples: Open a telephone conversation and leave a message, e.g.: Is it possible to speak to ...? Is Janet there? Could I leave a message for ...? Could you take a message? Hold the line, please.

Using a pharmacy in the UK

The purpose of this resource is for learners to learn the vocabulary and phrases relating to using a pharmacy in the UK; practise listening for detail, reading and writing and roleplay scenarios. There are discussion points, flash cards and exercises.

Use as a teaching aid, as assessment material or homework etc.

Editor's notes

Level
Entry Level 2
Entry Level 3
ESOL
ESOL Rt/E2.1a Use a range of strategies to trace & understand main events
ESOL Rt/E3.1a Understand how meaning is built up in a variety texts of more than one paragraph
ESOL Rs/E3.1b Use knowledge of syntax and grammar to work out meaning
ESOL Wt/E2.1a Compose simple text, selecting appropriate format for the genre and purpose
ESOL Sc/E2.1a Use stress & intonation adequately to make speech comprehensible / meaning understood
ESOL Sc/E2.1b Articulate the sounds of English to make meaning understood
ESOL Sc/E2.2a Make requests: ask for things or action
ESOL Sc/E3.3a Make requests
Context
Independent living
Health, Social care, Early years
Retail Hospitality Customer service
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