ESOL Sc/E2.3d Give an explanation

Sc/E2.3: express clearly statements of fact and short accounts and descriptions
Sc/E2.3d: give an explanation

  • recognise a request for explanation, and be able to indicate willingness to explain, e.g. Yes, of course. Example: - I'm sorry, I didn't understand that. Could you explain it again, please? - Yes, no problem. OK. Well ...
  • use grammatical forms suitable for the level to express, e.g.: (a) present, past and future time (b) obligation/need (c) cause and effect. Example: - What happened to you yesterday? - Yes, I'm sorry I wasn't here. I had to see my solicitor.

This resource has a range of activities to help students learn useful expressions/ language to make a complaint.
It is useful in building confidence in making complaints in person and on the telephone.

Editor’s note
Includes sample dialogue with questions (can also be used as a reading comprehension), matching cards, sammple scenarios, curriculum mapping and teaching notes.

Level
E2
E3
English
Functional English - speaking, listening & communicating
Functional English reading
Speaking & Listening
ESOL
ESOL Sc/E3.4d Give an explanation
ESOL Sc/E3.4a Express clearly statements of fact 
ESOL Sc/E2.3d Give an explanation
ESOL Sc/E2.2a make requests: ask for things or action
ESOL Lr/E3.2b Listen for detail face to face or on the phone
ESOL Lr/E2.2a Listen for detail
ESOL Listen and respond
ESOL Speak to communicate
Context
Retail Hospitality Customer service

An amusing yet effective way to practise speaking skills – particularly giving descriptions and explanations. Plus ideas for related writing work and suggested variations for those for whom a dating agency scenario is not appropriate.

Level
E2
E3
English
SLc/E2.3
SLc/E3.3
ESOL
ESOL Sc/E2.3d Give an explanation
ESOL Sc/E2.3f Give a short description
ESOL Sc/E3.4d Give an explanation
ESOL Sc/E3.4f Give a short description and make comparisons
Context
Independent living