ESOL Speak to communicate

This resource has a range of activities to help students learn useful expressions/ language to make a complaint.
It is useful in building confidence in making complaints in person and on the telephone.

Editor’s note
Includes sample dialogue with questions (can also be used as a reading comprehension), matching cards, sammple scenarios, curriculum mapping and teaching notes.

Level
E2
E3
English
Functional English - speaking, listening & communicating
Functional English - reading
Speaking & Listening
ESOL
ESOL Sc/E3.4d
ESOL Sc/E3.4a
ESOL Sc/E2.3d
ESOL Sc/E2.2a
ESOL Lr/E3.2b
ESOL Lr/E2.2a
ESOL Listen and respond
ESOL Speak to communicate
Context
Retail Hospitality Customer service

A role play which teaches learners how to start looking for work using an agency. It also contains phrases to help learners to ask for clarification.

Level
E3
E2
ESOL
ESOL Listen and respond
ESOL Speak to communicate
Context
Employment skills & Public services

11 page document with 8 sets of very useful scripts and prompts.
Includes:

  • Asking for personal information
  • Phoning about a job
  • Cancelling and changing appointments
  • On the bus
  • Shopping (includes post office, butchers, etc.)
  • At the bank
  • Reporting an absence
  • Calling for an application form
Level
E3
E2
E1
ESOL
ESOL Listen and respond
ESOL Speak to communicate
Context
Independent living

Three very useful sets of scripts and prompts.

  • Using polite language when out and about
  • Having someone around to your house
  • Asking questions at school (e.g. parents chatting in the playground)
Level
E3
E2
E1
ESOL
ESOL Listen and respond
ESOL Speak to communicate

This activity encourages ESOL students:
- To communicate with each other while moving around the classroom,
- To revise Past Simple (questions and answers),
- To practise basic numeracy (subtraction).

With extensive teachers’ notes

Level
E2
E1
Maths
AN N1/E3.2
ESOL
ESOL Sc/E2.2a
ESOL Sc/E1.1a
ESOL Lr/E1.4a
ESOL Speak to communicate

Set of speaking prompts / paired dialogue sheets and other related worksheets for Entry 1 ESOL. Students can practise reading the conversation in pairs, complete the missing speech bubbles and answer the comprehension questions. Based on a conversation between two male college students. With many photographs and picture prompts.

Level
E1
English
Speaking & Listening
ESOL
ESOL Listen and respond
ESOL Speak to communicate
ESOL Reading: text focus (comprehension)
Context
Education

Excellent advice on giving a presentation (this is a required part of Level 2 Functional English assessment and would also be useful for L2 literacy and possibly L2 ESOL). Step by step guide to planning and delivery.

Level
L2
English
SLd/L2.5
SLd/L2.4
SLc/L2.4
SLc/L2.3
Functional English - speaking, listening & communicating
ESOL
ESOL Speak to communicate
General
Generic resources for literacy, numeracy and beyond