Identifying & solving technical problems - Level 1

1. Using devices and handling information.
Statement 4 - Identifying and solving technical problems (Level 1):
Identify and apply solutions to common technical problems, using online tutorials, FAQs and help facilities.

National standards for essential digital skills (DfE, April 2019)

https://www.gov.uk/government/publications/national-standards-for-essential-digital-skills

Slides designed to support delivery of Gateway's EDSQ (Essential Digital Skills Qualification), unit 1, at Entry Level and Level 1, with embedded Functional Skills English activities at L1 and L2. This set of slides covers section 1 of the standards (Using Devices and Handling Information) and includes: using devices, finding & evaluating information, managing and storing information, and identifying and solving technical problems

Editor's notes

Level
Entry Level 3
Level 1
Level 2
English
FE L1.1 Identify relevant information & lines of argument in explanations & presentations
FE L2.1 Identify relevant information from extended explanations or presentations
FS Eng L1.4 Communicate information / ideas / opinions clearly & accurately on range of topics
FS Eng L2.5 Communicate information/ideas/opinions clearly/effectively with further detail/development if required
FE L1.13 Use reference materials & appropriate strategies for a range of purposes, inc. to find word meanings
FE L1.17 Read & understand a range of specialist words in context
FE L2.11 Identify when main points are sufficient & when specific details are important
FE L2.15 Use a range of reference materials & resources (e.g. glossaries, legends/keys) for different purposes
ICT
Essential Digital Skills
EDS: Using devices & handling information
Using devices - Entry Level
Using devices - Level 1
Finding & evaluating information - Entry Level
Finding & Evaluating Information - Level 1
Managing & storing information - Entry Level
Managing & storing information - Level 1
Identifying & solving technical problems - Entry Level
Identifying & solving technical problems - Level 1
Context
Electrical, Electronics & Technology
Independent living