Identifying & solving technical problems - Entry Level
1. Using devices and handling information.
Statement 4 - Identifying and solving technical problems (Entry Level):
Recognise when a technical problem has been encountered, solve simple technical problems, and seek assistance when unable to solve a technical problem.
National standards for essential digital skills (DfE, April 2019)
https://www.gov.uk/government/publications/national-standards-for-essential-digital-skills