Make requests and ask questions to obtain detailed information in familiar and unfamiliar contexts (a) Understand that getting detailed information involves wording questions carefully, and asking follow-up ones to probe further if necessary

Questioning for understanding

Submitted by Jeff Moran on Tue, 2009-09-15 17:25

Literacy: SLc/E1.3, SLc/E2.2, SLc/E3.4, SLc/L1.2, SLc/L2.2, Poetry

General: Study Skills and General Teaching, Generic resources for literacy, numeracy and beyond

Level: E1, E2, E3, L1, L2

Resource type: Handout or guide, Listening and/or speaking activity

Questioning for understanding is a really useful help sheet that encourages learners to ask relevant questions (any topic, any level). Based on Kipling’s “What and Why and When, And How and Where and Who” with teaching ideas and useful links.

For a related resource using the same idea to investigate and write newspaper reports please see Ellie Walsh’s Looking at Newspapers (below).

Literacy: SLc/L1.2, SLc/L2.2

Context: Catering Food Nutrition, Retail Hospitality Customer service

Level: L1, L2

Resource type: Listening and/or speaking activity

Making a formal phone call (in order to arrange an interview with a local hospitality provider, etc.) provides key questions to guide students through the formalities of making requests, asking questions (and wording them carefully).
Suitable for all contenxts – not just hospitality.

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