ESOL Lr/E3.2b Listen for detail face to face or on the phone
Listen for detail in a face-to-face situation or on the phone (i) Recognise strategies that a speaker might use to draw attention to detail, e.g. varying speed of utterance, repetition (ii) Understand the importance of checking back and confirming understanding, and be able to do so when necessary (iii) Develop different strategies for listening for detail in real time on the telephone and in recorded messages which can be replayed